Privacy and Security

Your Privacy
When you visit The Scottish Linen Company you can be assured that we will not share your information with anyone else. The information we collect via this website may include:
1. The personal details you supply us with, such as name, address, e-mail address, etc. We use this information solely to process your orders and answer your requests.
2. Your IP address. This is your computer's identification number and it is automatically logged by our web server. We use this to note your interest in our website, but it does not enable us to identify you personally.
3. Your page preferences and uptake of our e-mail updates or offers. Tracking how many people use our website and which pages they visit assists us in developing our customer care and confirms that all parts of our site are functioning as they should. Such tracking is anonymous and we cannot identify who you are.
4. We do not hold sensitive payment details such as your card number, expiry date and security code on our system. All our transactions are handled using the secure payment service provider 'Protx'.
 
What we do with this Information
Any personal information we collect from this site will be used in accordance with the Data Protection Act (1998) and other applicable laws. The details we collect may be used:-
a) To process your order;
b) To comply with legal requirements;
c) To send you our newsletter or information on our other products. This will only be with your express permission and you will always be offered the option to unsubscribe from this service.
Occasionally we may need to pass the information we collect to other companies for administrative purposes. We may also use third parties to carry out activities such as processing and sorting data to monitor how customers use our site. Such third parties will not be allowed to use your personal information for their own purposes.
 

Your Rights
1. You can ask us to update or remove your personal information by e-mailing or writing to us at our Customer Care address below.
2. You also have the right to request a copy of any personal information we hold about you. To do this, please write to us at the following address enclosing a cheque for £10.00 (payable to Scottish Linen) to cover our administration costs:

Customer Care (Data Subject Request)
The Scottish Linen Company
Creag Dhubh
Laudale
Ardgour
ARGYLL PH33 7AF.

 

Your Security

With The Scottish Linen Company, you can feel safe and secure knowing that our online store is hosted on secure servers. This gives you peace of mind when ordering goods from our site that your credit card details and any other information is totally safe.

The padlock image in the bottom bar of your browser when you place items in the shopping cart and the pages beyond is a sign that tells you that you are ordering on secure pages. An additional sign is the fact that the URL in the address bar changes from http: to https:. For added security, our servers use 128 bit encryption: this is the highest level of security available on any e-commerce site.